ASSISTANT RESIDENTIAL MANAGER

Job Summary: Works closely with the Residential Manager to oversee the day-to-day operation of the property, including leasing, rent collection, resident services, office administration and maintenance of the grounds and facilities.

Classification: Full-time, non-exempt, regular

Reports to: Residential Manager

Supervises: In the absence of the Residential Manager, assists in supervision of all site employees

ESSENTIAL DUTIES:

• Renting Activities:

• manage all responsibilities of the leasing process assisted by the leasing agent
• conduct daily inspections of vacant and model units in morning to ensure readiness

• Rent Collections

• assist with timely rent collections, move-ins, move-outs and notices on computerized system
• assist with the preparation, service and follow-up of all current and delinquent rent notices required for apartment units and storage units

• Resident Services
• provide positive customer service to current and prospective residents, including problem-solving and conflict resolution
• assist in organizing resident events
• Administration and Recordkeeping

• assist in timely preparation of rental reports for the corporate office
• prepare invoices for manager’s approval
• assist is gathering written bids or quotes for budget proposal
• assist in scheduling and supervision of vendors for turnover of apartments
• prepare bank deposits

• maintain resident and vendor files

• manage bookkeeping, preparation of accounting reports, and posting rents

• Maintenance
• assist with monitoring the physical condition of the property and managing its upkeep (project improvements)
• assist in handling resident service requests

• Miscellaneous

• assist in property marketing activities including Housing Day and Tandemonium
• perform other duties as may be required

 

REQUIREMENTS:

1. Education:   High school diploma; college degree preferred
2. Experience: 1-2 years work experience, or college degree;

Property management experience a plus.

• Competencies:
• Must be able to multi-task and be highly organized
• Must have good oral and written communication skills
• Must have good interpersonal skills and a customer service orientation
• Must be motivated and know when to take initiative
• Must be a team player
• Must have computer proficiency with Microsoft Word and Excel
• AMSI experience a plus

• Other Requirements
• Valid California driver’s license
• Current automobile insurance
• Occasional weekend hours

 

Physical Job Description

Analysis of Physical Demands

Key (Based on typical week):
N=Never
R=Rarely (Less than 1 hour per week)
O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)
C=Constant (over 66% of time)

 

Email your resume to Shouston@TandemProperties.com.