JOB TITLE: SOCIAL MEDIA/MARKETING ASSOCIATE
Job Summary: Assist staff with leasing vacant and future apartment units by maintaining an active face-to-face, telephone and online presence with potential and current customers.
Classification: Part-time, non-exempt, temporary
Reports to: Residential Manager or Assistant Residential Manager
Supervises: None.
ESSENTIAL DUTIES:
- Renting Activities:
- Focus on leasing vacant apartments by developing and maintaining active relationships with potential customers and existing customers; close leads from potential residents
- Build an active student community of potential and current residents online by constant interaction through social media tools, such as Facebook, Twitter, Instant Messaging, etc.
- Participate in promotional events on and off campus
- Perform the basic essential duties of a leasing agent: conduct tours of vacant and model units, close leads, follow-up with guests, prepare lease documents, etc.
- Administration and Record Keeping
- Assist in the day to day operations of the rental office including but not limited to: answering phones and emails; filing; completing weekly reports; special projects; assisting with resident events; general customer service
- Ensures leasing documentation for prospective and current residents is complete and accurate
- Maintain guest card files
- Other
- Assist in property marketing activities including Housing Day and Tandemonium
- Assist in organizing rent-up events
- Perform other duties as may be required
REQUIREMENTS:
- Education: High school diploma; some college coursework preferred
- Experience: 1 year work experience; property management experience a plus.
- Competencies:
- Must be skilled with online social media tools such as Facebook, Twitter, YouTube, text messaging, instant messaging, blogging, etc.
- Must be outgoing with good interpersonal skills and a customer service orientation
- Must have good sales and communication skills
- Must be organized and pay attention to detail
- Other Requirements
- Must have valid California driver’s license
- Must have current automobile insurance
- Must be able to work weekend and evening hours
Physical Job Description
| Job Title: | |
| Typical Working Conditions: (Describe environment including exposure to heat, cold, fumes, chemicals, allergens, mold, etc.) |
Air-conditioned rental office. Apartment complex grounds. |
| Equipment Used: (List all manual and automated equipment used in the course of performing essential functions.) |
Computer Telephone Copy machine Fax machine Cell phone |
| Essential Physical Tasks: (List all physical tasks encountered in performing essential functions.) |
Climbing stairs Lifting small objects |
Analysis of Physical Demands
Key (Based on typical week):
N=Never
R=Rarely (Less than 1 hour per week)
O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)
C=Constant (over 66% of time)
|
Activity |
Frequency |
Activity |
Frequency |
||||||||
|
N |
R |
O |
F |
C |
N |
R |
O |
F |
C |
||
| Lifting/Carrying | Twisting/Turning | ||||||||||
| Under 10 lbs | x | Reach over shoulder | x | ||||||||
| 11-20 lbs | x | Reach over head | x | ||||||||
| 21-50 lbs | x | Reach outward | x | ||||||||
| 51-100 lbs | x | Climb | x | ||||||||
| Over 100 lbs | x | Crawl | x | ||||||||
| Kneel | x | ||||||||||
| Pushing/Pulling | Squat | x | |||||||||
| Under 10 lbs | x | Sit | x | ||||||||
| 11-20 lbs | x | Walk-Normal Surfaces | x | ||||||||
| 21-50 lbs | x | Walk-Uneven Surfaces | x | ||||||||
| 51-100 lbs | x | Walk-Slippery Surfaces | x | ||||||||
| Over 100 lbs | x | Stand | x | ||||||||
| Bend | x | ||||||||||
| Driving | |||||||||||
| Automatic Trans | x | ||||||||||
| Standard Trans | x | ||||||||||
| Other | |||||||||||
| Keyboard/Ten Key | x | ||||||||||
| Fingering (fine dexterity) | x | ||||||||||
| Handling (grasping, holding) | x | ||||||||||
| Repetitive Motion – Hands | x | ||||||||||
| Repetitive Motion – Feet | x |