Tandem

New Laundry System Coming to Your Tandem Community!

New Laundry Services for your Davis Apartment

Like fresh clothes, but hate digging between couch cushions for loose change? You’re in luck! Many of our Tandem communities will soon say ‘goodbye’ to coin-operated machines and will transition to WASH card-reader laundry systems. Here’s the dirt on a whole new kind of clean!

  • Ditching those bulky quarters actually means more ways to pay! Your new washers and dryers will accept Visa/MasterCard credit, debit, and pre-paid gift cards, so you can choose the payment method that best suits your household’s needs.
  • At the start of your laundry cycle, the new WASH card-reader system will pre-authorize an $8 charge to ensure funds are available. But don’t be alarmed, only the dollar amount for the services you select will be charged to your account after you finish. If you have further questions or concerns, please check out this detailed explanation here!
  • You can stay alerted! Forget running back and forth to check on your load, and instead create a user profile on Wave Vision to keep track of the action. You can even opt to receive notification on your phone when your laundry is done!

To ensure your satisfaction, please report machines in need of service to management as soon as you become aware of a problem. You can also report machine defects directly to WASH. Make sure to include the 6-digit code on the front of the washer or dryer so the technician will know exactly where to look.

We hope this preview of what’s to come will make you soap excited and that this improvement to your Davis apartment will give you one more reason to love where you live!